Working in the IT field can be frustrating. Especially when users do not want to help themselves. It's funny that most IT people are paid to read the manuals and figure out the issues people do not want to figure out for themselves. Thus, someone came up with the best service for IT's canned responses: LetMeGoogleThatForYou.com
Go ahead and give it a try: Kevin Daub
Now that wasn't too hard was it? Actually, I should probably take some of my own medicine because I am guilty of asking before Googling, but live and learn. Then ask Google.